Frequently
asked
questions

We pride our work in honesty and transparency. Please let us know if you have further questions about our services.

Direct Billing

To determine whether or not we can bill your insurance plan directly, please send us an email with your full (legal) name, extended health insurance provider, plan number, and policy number. Unfortunately, direct-billing is not permissible for plans with Sun Life, Great West Life, Manulife, and Pacific Blue Cross.

Initial consultation fee

The initial consultation fee is $180, which includes a one-hour assessment of your baseline nutrition status, strategy discussion, as well as a documented summary of recommendations after the consultation.

Virtual Health

Consultations are conducted virtually by video call, or by phone call. Appointments are available on weekdays; evenings and weekends are currently unavailable.